Minimum Requirements

• Proven interpersonal communication skills with a commitment to security, safety, and confidentiality.
• Strong leadership and administrative background with the ability to manage complex processes and people.
• Proficient in MS Office Suite, Google Workspace, email systems, scheduling tools, and project management applications like Trello
• Ability to manage multiple projects with attention to detail, timelines, and competing priorities.
• Demonstrated ability to maintain effective working relationships with executive leadership,staff, volunteers, and external stakeholders.
• Knowledge of nonprofit operations preferred, with the ability to support strategic and financial initiatives.
• Alignment with and embodiment of Angel Reach’s core values: Christ-Centered, Humility,Selflessness, Grit, Integrity, Empathy, and Gratitude.

Essential Duties and Responsibilities

Office Operations & Administration

• Open and close the Resource Center daily (8:30 AM open / 5:00 PM close.
• Answer and forward incoming calls and emails, record referrals.
• Manage inventory and purchasing for all critical office supplies and equipment.
• Maintain organizational vehicle registrations, insurance, and related files.
• Manage shared calendars, internal documentation, and file organization via Google Docs and Trello.
• Coordinate compliance and onboarding training for all staff through Insperity.
• Lead hiring logistics: Manage Indeed, Website, LinkedIn job descriptions, screen resumes, and initiate new hire packets and onboarding.
• Receive mail at the resource center and PO Box and catalog accordingly.

Leadership & Staff Support

• Support senior leadership team in casting vision for staff development and organizational health.
• Organize and implement staff care initiatives (e.g., seasonal gifts, devotionals, prayer calendars).
• Organize and update staff and board member birthdays calendar, issue birthday cards for signatures and deliver.

Program Support

• Participate in strategic planning efforts with senior leadership.
• Coordinate and attend staff meetings, and special events – Collaborate with Development team as needed.
• Create and maintain strong working relationships with staff, offering both in-person and virtual support and training

Resource Development & Financial Oversight

• Receive physical donations inbound to the agency and report them to finance manager and Development team, accordingly, including preparing donations for deposit and reporting to QuickBooks facilitator.
• Assist with donor-facing presentations, case statements, and fundraising strategy development.
• Support the budget planning and financial tracking processes, including expense reports, monthly reviews, and Purchase Card administration.
• Create and Monitor financial reports and processes in coordination with the Director of Operations.

Communication & Strategy

• Coordinate internal communications, including newsletters and mission updates.
• Represent Angel Reach in a professional and courteous manner with all stakeholders.
• Serve as a liaison to partners, donors, and mission service providers when needed.

Additional Expectations

• Attend at least two Angel Reach events annually.
• Attend and contribute to monthly staff meetings.
• Occasionally travel for training, site visits, or meetings as required.
• Maintain active participation in ongoing learning and development opportunities.

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Minimum Requirements:

• A Master’s Degree in Counseling or Social Work
• Currently licensed in Texas as an LPC in Texas or as a LMSW/LCSW
• Experience working with clients who have experienced trauma
• Trained in Trauma Informed Care and Motivational Interviewing

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Position Summary: Responsible for providing trauma informed clinical services to both programs; Transitional Living and Kinship. Prepare reports of non-confidential information to share with other staff in the weekly staffing meetings.  Be able to keep up-to-date records and input in the databases as required by the agency. 

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Essential Duties and Responsibilities include the following but are not limited to:

• Adhere to The American Counseling Association/NASW Code of Ethics 
• Maintain personal and professional boundaries with clients at all times
• Maintain current licensure and provide the Human Resources Department with proof of current licensure
• Completes comprehensive assessment within program guidelines and formulates a diagnostic impression by conducting client sessions and identifying strengths, challenges, and needs, for the development of a treatment plan
• Prepares individualized treatment plan, in conjunction with client to include goals, interventions, necessary support, and include any referrals for additional services
• Ensure that all client files are up to date on case notes, assessments, treatment plans, etc., as well as HIPPA compliant
• Prepares and conducts group counseling and or workshops as needed and decided on by the clinical team
• Be part of client teams helping with crisis interventions and court directives
• Attend regular treatment team staff meetings to enhance client continuity of care
• Enter all client services provided into the data base daily
• Provide CQI information and outcomes to supervisor on a monthly basis

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Minimum Requirements:

• Experience working with young adults
• Be a team player on staff with a desire to learn and willingness to receive direction
• Receive training in Trauma Informed Care and TBRI
• Have strong written and spoken communication skills and basic computer skills

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Position Summary:

‍Be responsible for maintaining a safe, community environment for clients in housing by being a teacher and role model. Engage in intentional relationship with clients in order to support their growth in responsibility, life skills, peer relationships and overall stability.

Essential Duties and Responsibilities include the following but are not limited to:

• Assists residents in developing a livable, inclusive and responsible community in this way:
• Engage, coach and guide residents through mastering their housing life skills through the use of TBRI and trauma informed skills
• Maintain a mutually respectful and inclusive environment in the home
• Be present and alert while on duty at assigned location
• Inspect house for cleanliness and follow up with residents who are in need of additional coaching in order to master completion of their chores
• Drive to the other properties nightly to do a “secure” check.
• View all Angel Reach cameras for any activity. Will log suspicious and questionable activity and report it to the Housing Coordinator.  
• Respond to negative behavior by teaching, correcting and approaching in a trauma informed manner. If expectations are not being met, following the set out protocol for conversations and teaching.  
• Respond to crisis situations by defusing the immediate situation and by following the Agency Medical Emergency Mental Health Protocol
• Maintain proper reporting and submission or necessary maintenance work orders
• Attend monthly all staff meetings
• Will insure that residents are up for appointments should they need it
• Support transportation team in getting clients to appointments when needed
• Maintain residents’ privacy and confidentiality – if the safety, well being or continued residency at Angel Reach is in jeopardy, staff will inform the Housing Coordinator according to agency protocol
• Report nightly in the shift report and monthly data of client services
• Perform other duties as assigned